Willa a foster biography

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    Friday, May 8, 2009

    Willa A. Foster: Quality quote perpetuates idiotic mistake.

    Willa a foster biography

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  • Thousands of people with very little original to say about quality are prone to quoting this quotation, and attributing it to either Willa A. Foster or William A. Foster.

    "Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives."
    I can forgive a little sloppy attribution, but to make a mistake transcribing the name of the author of this quotation is so ironic that I won't even bother to complete...


    Here are the facts, people:
    Around 1930 or 1931, Will A. Foster of the Gabel-Risdon Creamery Co., 16900 Grand River, Detroit, MI (long since gone) gave an address entitled "Advantages of a Business Depression to a Sales Organization." In that address, he said what is quoted above, but those words are the middle part only of his statement, which I here quote in full: